👉 ✔ Ships from USA | ✔ No Customs Delays | ✔ Easy Returns

🔁 RETURNS & EXCHANGES

We want you to love what you shop at JCS Fashions ❤️
If something isn’t right, we’re here to help.

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📅 Return Eligibility

✔ Request within 3 days of delivery
✔ Item must be unused, unwashed & with original tags intact
✔ Ship back within 7 days of delivery

👉 All returns are subject to inspection before approval

📧 To initiate a return, email us at: admin@jcsfashions.com

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🚚 Return Shipping

• Return shipping cost is borne by the customer
• Please use a trackable shipping method
• We are not responsible for lost return shipments

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💳 Refunds

• Refunds will be processed after we receive and inspect the returned item
• Once approved, refunds will be issued to the original payment method within 7 business days

📌 Shipping charges are non-refundable, except in cases of approved defects

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🔄 Exchanges

• We currently do not process direct exchanges through the system
• If you need a different size or product:
  1. Return the original item
  2. Place a new order for the desired product

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🔍 Return Inspection Policy

All returned items go through a quality inspection upon receipt.

✔ Items must be:

• Unused
• Unwashed
• Free from stains, perfume, or odors
• With original tags intact

❗ Items showing signs of wear (including makeup stains, perfume, or body odor) will not be accepted.

👉 If a returned item is found to be:

• Used or worn
• Washed or altered
• Damaged due to customer handling

❌ The return will be rejected and no refund will be issued

📦 Rejected items can be shipped back to the customer upon request (shipping charges applicable)

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❌ Final Sale Items (No Returns or Exchanges)

The following items are final sale:

🚫 Stitched, altered, or customized outfits
🚫 Personalized orders
🚫 Sale or discounted items
🚫 Clearance or promotional purchases

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🎨 Color & Product Disclaimer

We strive to display colors as accurately as possible. However, slight variations may occur due to:

• Lighting during photography
• Screen settings across devices

Minor differences in color, texture, or finish are not considered defects.

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✨ Embellishment Care

Products with beads, sequins, or embroidery may experience minor shedding during transit or wear.
This is normal and not considered a defect.

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🔍 What is NOT Considered a Defect

• Thread knots or weaving irregularities
• Slubs (small thread clusters)
• Loose threads or minor gaps in motifs
• Dye bleeding in certain fabrics

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✅ What IS Considered a Defect

✔ Major tear or damage
✔ Missing blouse piece (if mentioned in product description)

📌 Defect claims must be reported within 24–48 hours of delivery
📷 Please include product images and invoice in your email

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🚚 SHIPPING, DELAYS & LOST PACKAGES

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⏱️ Shipping Timelines

• Orders typically ship within 3–5 business days from USA 🇺🇸
• Delivery timelines are estimates only

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⚠️ Shipping Delays

Once an order is shipped, it is handled by third-party carriers (USPS, UPS, FedEx).

👉 Delays caused by:

• Weather
• Carrier issues
• Peak seasons

are outside our control, and JCS Fashions is not responsible for such delays.

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📍 Incorrect Address

• Customers are responsible for providing accurate shipping details
• Orders shipped to incorrect addresses are not eligible for refund or replacement

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📦 Lost or Missing Packages

• If tracking shows “Delivered”, JCS Fashions is not responsible for lost or stolen packages

Please check:
✔ With neighbors
✔ Around your delivery location
✔ With your local carrier

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📌 Lost in Transit

If a package is officially marked as lost in transit, we will:

✔ Assist in filing a claim with the carrier
✔ Support you with next steps

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🔐 Recommendation

For high-value orders, we recommend:

✔ Using a secure delivery location
✔ Opting for signature confirmation

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💬 Need Help?

We’re always here for you 💛

📧 admin@jcsfashions.com